Quick Answer

U0328 means: DTC U0328 indicates a communication failure between control modules in your vehicle.

Fix: Check and replace faulty components Cost: $300 - $800 Time: 90-180 minutes

Can I drive with U0328? Immediate attention recommended to avoid further issues.

Common Questions

What does U0328 mean and how does it affect my car?

DTC U0328 signifies a communication failure between various control modules in your vehicle, which can lead to significant operational issues. If this code appears, it can affect features like power windows, door locks, and dashboard functions. It's essential to address this promptly to avoid safety risks and ensure your vehicle operates smoothly.

What are the most common causes of U0328 and how much does it cost to fix?

Common causes of U0328 include a faulty Body Control Module (BCM), which is often the primary issue and can cost between $300 and $800 to replace. Other causes include corroded wiring, which may cost $100 to $300 to repair, and software glitches that may only require a $50 to $150 update. Depending on the root cause, repair times and costs can vary, so a thorough diagnostic is essential.

Can I drive my car with U0328 or should I stop immediately?

While you may be able to drive with the U0328 code, it's not recommended as it could lead to malfunctions in critical vehicle systems. Ignoring this code could result in safety features being disabled or further damage to your vehicle's control modules. It's best to have the issue diagnosed and repaired as soon as possible.

How can I diagnose U0328 myself using GeekOBD APP?

To diagnose U0328 with the GeekOBD APP, connect the app to your vehicle's OBD2 port. Use the app to scan for codes and view freeze frame data to understand the context of the fault. Follow the app's recommendations for troubleshooting and repairs, which can guide you through the diagnostic process effectively.

What vehicles are most commonly affected by U0328?

U0328 is commonly found in vehicles like the 2013-2016 Ford Fusion and the 2015-2019 Chevrolet Silverado. These models may experience communication issues between their control modules due to various factors, including faulty BCMs or wiring problems. Always check for any recalls or Technical Service Bulletins (TSBs) related to your specific vehicle.

How can I prevent U0328 from happening again?

To prevent the recurrence of U0328, ensure regular maintenance of your vehicle's electrical systems, including checking for corrosion on connectors and wiring. Keeping the vehicle's software updated can also help avoid communication issues. Additionally, avoid aftermarket modifications that could interfere with the vehicle's electronic systems.

What is U0328?

DTC U0328 is a diagnostic trouble code that indicates a communication issue between the vehicle's control modules, often relating to the vehicle's Body Control Module (BCM). This code typically arises when a module receives an invalid data signal or fails to communicate properly with other modules, which can lead to various operational problems. For example, you might notice that your vehicle's dashboard lights are malfunctioning or that features like automatic window controls and door locks are unresponsive. This code is prevalent in models like the 2013-2016 Ford Fusion and the 2015-2019 Chevrolet Silverado. The implications of a U0328 code can vary; minor issues may lead to slight inconveniences, while more severe communication failures can impact critical vehicle functions. Owners should be aware that ignoring this code could lead to more significant issues down the line, including safety features being disabled. Thus, addressing U0328 promptly is crucial for maintaining your vehicle's reliability and safety.

System: U - Network (Communication, CAN Bus)

Symptoms

Common symptoms when U0328 is present:

  • The check engine light is illuminated, signaling a potential issue with the vehicle's communication system.
  • Dashboard warning lights may flicker or remain on, indicating malfunctioning electronic components.
  • Automatic features such as power windows or locks may operate erratically or not at all, affecting convenience and security.
  • Your vehicle may experience intermittent electrical problems, such as erratic radio behavior or navigation system failures.
  • In some cases, the engine may hesitate or stall unexpectedly due to communication disruptions between critical modules.

Possible Causes

Most common causes of U0328 (ordered by frequency):

  1. {'cause': 'Faulty Body Control Module (BCM)', 'likelihood': '40%', 'details': 'A malfunctioning BCM is often the primary culprit, leading to communication failures with other modules.'}
  2. {'cause': 'Corroded or damaged wiring harness', 'details': 'Wiring issues can disrupt signals between modules, often caused by exposure to moisture or physical damage.'}
  3. {'cause': 'Software glitches in vehicle firmware', 'details': 'Outdated or corrupt software can affect module communication, making it essential to keep software updated.'}
  4. {'cause': 'Loose or poor electrical connections', 'details': 'Connections that are not secure can lead to intermittent communication issues, affecting module performance.'}
  5. {'cause': 'Aftermarket modifications', 'details': "Non-factory parts or systems can interfere with the vehicle's communication network, triggering DTC U0328."}

U0328 Repair Costs

Cost Breakdown by Repair Type

BCM Replacement

Replacing a faulty Body Control Module that is causing the U0328 code.

  • Total: $300 - $800
  • Success rate: 85%
Wiring Repair

Repairing or replacing corroded or damaged wiring harnesses.

  • Total: $100 - $300
  • Success rate: 75%
Software Update

Updating the vehicle's firmware to resolve any communication glitches.

  • Total: $50 - $150
  • Success rate: 70%
Money-Saving Tips for U0328
  • Start with the most common and least expensive repairs first
  • Use GeekOBD APP to confirm diagnosis before replacing expensive parts
  • Consider preventive maintenance to avoid future occurrences
  • Compare prices for OEM vs aftermarket parts based on your needs
  • Address the issue promptly to prevent more expensive secondary damage

Diagnostic Steps

Professional U0328 Diagnosis Process

Follow these systematic steps to accurately diagnose U0328. Each step builds on the previous one to ensure accurate diagnosis.

Step 1: Step 1: Initial visual inspection - Check for obvious signs like damaged wiring, loose connections, or corrosion (5-10 minutes)

Step 1: Initial visual inspection - Check for obvious signs like damaged wiring, loose connections, or corrosion (5-10 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 2: Step 2: OBD2 scan with GeekOBD APP - Retrieve all codes and freeze frame data to understand the fault context (10-15 minutes)

Step 2: OBD2 scan with GeekOBD APP - Retrieve all codes and freeze frame data to understand the fault context (10-15 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 3: Step 3: Component testing - Use a multimeter or specific diagnostic tools to test suspected components and wiring (20-30 minutes)

Step 3: Component testing - Use a multimeter or specific diagnostic tools to test suspected components and wiring (20-30 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 4: Step 4: System function test - Verify proper operation after repairs and clear codes using GeekOBD APP (10-15 minutes)

Step 4: System function test - Verify proper operation after repairs and clear codes using GeekOBD APP (10-15 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 5: Step 5: Road test verification - Drive the vehicle under various conditions to confirm repair success (15-20 minutes)

Step 5: Road test verification - Drive the vehicle under various conditions to confirm repair success (15-20 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.

Important Notes

  • Always verify the repair with GeekOBD APP after completing diagnostic steps
  • Clear codes and test drive to ensure the problem is resolved
  • Address underlying causes to prevent code recurrence

Real Repair Case Studies

Case Study 1: BCM Replacement on 2015 Ford Fusion

Vehicle: 2015 Ford Fusion, 75,000 miles

Problem: Customer reported multiple electrical features malfunctioning, including power locks and dashboard warnings.

Diagnosis: After scanning with the GeekOBD APP, DTC U0328 was identified. Visual inspection revealed corroded connections at the BCM.

Solution: Replaced the faulty BCM and cleaned the wiring connections to ensure proper communication.

Cost: $600 (BCM: $450, Labor: $150)

Result: All electrical features returned to normal function, and the U0328 code did not reappear after follow-up tests.

Case Study 2: Wiring Repair on 2016 Chevrolet Silverado

Vehicle: 2016 Chevrolet Silverado, 50,000 miles

Problem: Customer experienced intermittent failures in the radio and dashboard lights.

Diagnosis: Scanning with GeekOBD APP revealed U0328. Inspection indicated damaged wiring in the harness leading to the BCM.

Solution: Repaired the damaged wiring and secured all connections to prevent future issues.

Cost: $200 (Labor: $100, Parts: $100)

Result: The vehicle's electrical systems functioned correctly, and U0328 was cleared without further issues.

Diagnose U0328

Use GeekOBD APP for professional diagnosis!

  • Real-time data monitoring
  • Advanced diagnostic features
  • Step-by-step repair guidance
  • Professional-grade analysis

Code Information

Code: U0328
System: Network (Communication, CAN Bus)
Severity: HIGH
Category: Network Codes