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Setup Guide

Step-by-step installation instructions

Troubleshooting

Solutions to common problems

FAQ

Frequently asked questions

Contact Us

Get in touch with our support team

Setup Guide

1Unbox Your GeekOBD

Remove the GeekOBD adapter from the packaging and ensure all components are included:

  • GeekOBD MOBD GPS adapter
  • Quick start guide
  • Warranty card

2Locate OBD Port

Find your vehicle's OBD-II port:

  • Usually located under the dashboard on the driver's side
  • Look for a 16-pin trapezoid-shaped connector
  • May be covered by a small plastic panel
  • Consult your vehicle manual if needed

3Connect Adapter

Plug the GeekOBD adapter into the OBD port:

  • Ensure vehicle is turned off during initial connection
  • Push adapter firmly into the port
  • LED indicators should light up when connected
  • Adapter will power on automatically

4Download App

Install the GeekOBD mobile application:

  • Search "GeekOBD" in App Store or Google Play
  • Download and install the official app
  • Grant necessary permissions (Bluetooth, Location)
  • Create account or sign in

5Pair Device

Connect your phone to the adapter:

  • Turn on Bluetooth on your smartphone
  • Open GeekOBD app and tap "Connect"
  • Select your adapter from the device list
  • Wait for successful pairing confirmation

6Configure Settings

Set up your vehicle profile:

  • Enter vehicle make, model, and year
  • Set fuel type and tank capacity
  • Configure alert preferences
  • Customize dashboard layout

Common Issues & Solutions

Connection Problems

Cannot connect to vehicle

Solutions:
  • Ensure vehicle is running or ignition is on
  • Check OBD port for damage or debris
  • Verify adapter is fully inserted
  • Try different vehicle if available
  • Check vehicle compatibility (1996+ US, 2001+ EU, 2008+ Asia)

Adapter not powering on

Solutions:
  • Check OBD port connection
  • Verify vehicle's OBD port has power
  • Try adapter in another vehicle
  • Contact support if adapter appears defective

Bluetooth Issues

Bluetooth pairing fails

Solutions:
  • Clear Bluetooth cache on your phone
  • Forget and re-pair the device
  • Ensure adapter is in pairing mode
  • Check distance between phone and adapter
  • Restart both devices

Frequent disconnections

Solutions:
  • Keep phone within 10 meters of adapter
  • Disable power saving mode for Bluetooth
  • Update app to latest version
  • Check for interference from other devices

App Problems

App crashes or freezes

Solutions:
  • Update app to latest version
  • Clear app cache and data
  • Restart your smartphone
  • Check available storage space
  • Reinstall the app if necessary

No data displayed

Solutions:
  • Ensure vehicle engine is running
  • Check Bluetooth connection status
  • Verify vehicle compatibility
  • Try different OBD protocols in settings

Data Issues

Inaccurate fuel consumption

Solutions:
  • Verify vehicle information in app settings
  • Calibrate fuel tank capacity
  • Reset trip data and monitor over longer periods
  • Check for fuel system issues

GPS tracking not working

Solutions:
  • Enable location permissions for the app
  • Ensure GPS is enabled on your phone
  • Check for GPS signal in open areas
  • Verify MOBD GPS model has GPS capability

Frequently Asked Questions

What vehicles are compatible with GeekOBD?

How accurate is the fuel consumption data?

Can I use GeekOBD on multiple vehicles?

Does GeekOBD drain my car's battery?

What's the difference between MOBD and MOBD GPS?

How do I update the firmware?

Contact Support

Email Support

Get detailed help via email. We typically respond within 24 hours.

customer@mentalroad.com

Phone Support

Speak directly with our technical support team.

+86 10-59795852

Business Hours: 9:00 AM - 6:00 PM (GMT+8)

Documentation

Access comprehensive guides and documentation.

Send us a Message

Warranty & Returns

1 Year Warranty

Full manufacturer warranty covering defects in materials and workmanship.

30-Day Returns

Not satisfied? Return your GeekOBD within 30 days for a full refund.

Free Shipping

Free shipping on warranty replacements and returns within warranty period.

Warranty Terms

  • Warranty covers manufacturing defects and component failures
  • Does not cover damage from misuse, accidents, or normal wear
  • Warranty is void if device is opened or modified
  • Original purchase receipt required for warranty claims
  • Replacement units may be refurbished but fully tested

To initiate a warranty claim: Contact our support team with your order number, device serial number, and description of the issue.