Quick Answer

U0960 means: U0960 indicates a loss of communication with a vehicle control module.

Fix: Check and replace faulty components Cost: $100 - $300 Time: 90-180 minutes

Can I drive with U0960? Immediate attention is required to prevent further issues.

Common Questions

What does U0960 mean and how does it affect my car?

The U0960 code indicates a communication failure between the vehicle's control modules. This can lead to various performance issues such as engine hesitation, problems with starting the vehicle, or even complete failure of electronic systems. It's essential to address this code promptly to maintain vehicle reliability and safety.

What are the most common causes of U0960 and how much does it cost to fix?

Common causes of U0960 include damaged wiring, faulty control modules, and software issues. Repair costs can range from $100 for wiring repairs to over $1200 for control module replacements, depending on the issue.

Can I drive my car with U0960 or should I stop immediately?

While some drivers may continue to drive with the U0960 code, it is not advisable. The vehicle may experience performance issues that can compromise safety. If you notice any symptoms like engine hesitation or dashboard warning lights, it's best to stop driving and seek professional help.

How can I diagnose U0960 myself using GeekOBD APP?

To diagnose U0960 using the GeekOBD APP, connect the app to your vehicle's OBD2 port. Retrieve the codes and review the freeze frame data to understand the context of the fault. Look for any related codes that may provide additional clues.

What vehicles are most commonly affected by U0960?

U0960 is frequently reported in vehicles like the 2015-2020 Ford F-Series and various models of Dodge Ram from 2016 to 2020. It's important to check for any recalls or technical service bulletins related to these models.

How can I prevent U0960 from happening again?

To prevent U0960, regular vehicle maintenance is key. Ensure that all wiring connections are secure and free from corrosion. Additionally, keep your vehicle's software updated and avoid using aftermarket devices that could interfere with the vehicle's electronic systems.

What is U0960?

The Diagnostic Trouble Code (DTC) U0960 indicates a loss of communication with a vehicle control module. This typically relates to issues in the communication network that connects various electronic control units (ECUs) in the vehicle. Such communication is crucial for the proper functioning of major systems including the engine, transmission, and various sensors. When U0960 is triggered, it often results in a warning light on the dashboard, commonly the check engine light, and can lead to a range of performance issues. In vehicles like the 2015-2020 Ford F-Series, this code may manifest as erratic engine behavior, where the vehicle might hesitate or stall unexpectedly. For drivers of models such as the 2017 Dodge Ram, the symptoms might include sluggish acceleration or failure to start. This code can arise due to several factors, including damaged wiring, faulty connections, or even a failing control module. Addressing U0960 promptly is essential, as neglecting this issue can lead to more severe problems, including complete failure of the affected systems, potentially leaving you stranded and facing costly repairs.

System: U - Network (Communication, CAN Bus)

Symptoms

Common symptoms when U0960 is present:

  • Check engine light stays on constantly, signaling a serious issue that requires immediate attention.
  • Engine hesitates during acceleration, which can lead to unsafe driving conditions, especially during merging or passing.
  • Fuel economy decreased by 10-15%, indicating that the engine is not operating efficiently, leading to higher fuel costs.
  • Vehicle may fail to start intermittently, causing frustration and potential delays in daily activities.
  • Erratic behavior of electronic components, such as malfunctioning dashboard lights or radio, can also indicate issues in the communication network.

Possible Causes

Most common causes of U0960 (ordered by frequency):

  1. The most common cause of U0960 is damaged wiring or loose connections, which can account for about 60% of cases. Corrosion or wear can disrupt the communication signals.
  2. A second potential cause is a faulty control module, which can lead to a breakdown in communication. This may require replacement or reprogramming for resolution.
  3. Another cause involves software issues or bugs within the vehicle’s ECU, which can often be fixed through software updates or resets.
  4. Less common but serious causes include short circuits in the electrical system, which can lead to broader electrical failures.
  5. A rare but possible cause is interference from aftermarket devices like performance chips or faulty alarm systems that disrupt communication.

U0960 Repair Costs

Cost Breakdown by Repair Type

Wiring Repair

Repair or replacement of damaged wiring or connectors.

  • Total: $100 - $300
  • Success rate: 85%
Control Module Replacement

Replacement of the faulty control module if necessary.

  • Total: $500 - $1200
  • Success rate: 90%
Software Update

Updating the vehicle's software to resolve communication issues.

  • Total: $50 - $150
  • Success rate: 75%
Money-Saving Tips for U0960
  • Start with the most common and least expensive repairs first
  • Use GeekOBD APP to confirm diagnosis before replacing expensive parts
  • Consider preventive maintenance to avoid future occurrences
  • Compare prices for OEM vs aftermarket parts based on your needs
  • Address the issue promptly to prevent more expensive secondary damage

Diagnostic Steps

Professional U0960 Diagnosis Process

Follow these systematic steps to accurately diagnose U0960. Each step builds on the previous one to ensure accurate diagnosis.

Step 1: Step 1: Initial visual inspection - Check for obvious signs like damaged wiring, loose connections, or corrosion (5-10 minutes)

Step 1: Initial visual inspection - Check for obvious signs like damaged wiring, loose connections, or corrosion (5-10 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 2: Step 2: OBD2 scan with GeekOBD APP - Retrieve all codes and freeze frame data to understand the fault context (10-15 minutes)

Step 2: OBD2 scan with GeekOBD APP - Retrieve all codes and freeze frame data to understand the fault context (10-15 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 3: Step 3: Component testing - Use a multimeter or specific diagnostic tools to test suspected components (20-30 minutes)

Step 3: Component testing - Use a multimeter or specific diagnostic tools to test suspected components (20-30 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 4: Step 4: System function test - Verify proper operation after repairs and clear codes (10-15 minutes)

Step 4: System function test - Verify proper operation after repairs and clear codes (10-15 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 5: Step 5: Road test verification - Drive vehicle under various conditions to confirm repair success (15-20 minutes)

Step 5: Road test verification - Drive vehicle under various conditions to confirm repair success (15-20 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.

Important Notes

  • Always verify the repair with GeekOBD APP after completing diagnostic steps
  • Clear codes and test drive to ensure the problem is resolved
  • Address underlying causes to prevent code recurrence

Real Repair Case Studies

Case Study 1: 2018 Ford F-150 U0960 Code Repair

Vehicle: 2018 Ford F-150, 45,000 miles

Problem: Customer reported a check engine light and intermittent engine stalling.

Diagnosis: Performed a thorough wiring inspection and discovered damaged wiring in the communication harness.

Solution: Repaired the damaged wiring and secured connectors to restore communication.

Cost: $250 (including parts and labor)

Result: Customer reported no further issues, and the vehicle performed normally after repairs.

Case Study 2: 2017 Dodge Ram U0960 Code Resolution

Vehicle: 2017 Dodge Ram, 60,000 miles

Problem: Customer experienced erratic engine performance and a persistent check engine light.

Diagnosis: Utilized the GeekOBD APP and found U0960 alongside a few other codes related to the control module.

Solution: Updated the vehicle's software and replaced the faulty control module.

Cost: $950 (for the control module and labor)

Result: After repairs, the vehicle's performance returned to normal, and no further codes appeared.

Diagnose U0960

Use GeekOBD APP for professional diagnosis!

  • Real-time data monitoring
  • Advanced diagnostic features
  • Step-by-step repair guidance
  • Professional-grade analysis

Code Information

Code: U0960
System: Network (Communication, CAN Bus)
Severity: HIGH
Category: Network Codes