C0C72 - Understanding DTC C0C72: Common Issues in 2016-2020 Ford Explorer and Other Models

Quick Answer

C0C72 means: C0C72 indicates a communication issue with the power steering control module.

Fix: Check and replace faulty components Cost: $500 - $800 Time: 90-180 minutes

Can I drive with C0C72? Immediate attention is recommended to avoid safety risks.

Common Questions

What does C0C72 mean and how does it affect my car?

The C0C72 code indicates a communication issue with your vehicle's power steering control module. This can affect steering performance, making it harder to control the vehicle, especially during turns or at low speeds. It's crucial to address this issue promptly to maintain safety on the road.

What are the most common causes of C0C72 and how much does it cost to fix?

Common causes of the C0C72 code include a faulty power steering control module, wiring issues, and software glitches. Repair costs can vary significantly, with module replacement ranging from $500 to $800, while wiring repairs may cost between $150 and $300. Software updates are generally less expensive, ranging from $100 to $200.

Can I drive my car with C0C72 or should I stop immediately?

Driving with a C0C72 code is not advisable, as it can lead to reduced steering control. It's best to address the issue as soon as possible to ensure your safety and the safety of others on the road.

How can I diagnose C0C72 myself using GeekOBD APP?

To diagnose C0C72 with the GeekOBD APP, first connect the app to your OBD2 port. Use the app to scan for trouble codes and review freeze-frame data. Check for any other related codes or warnings to assess the overall condition of your vehicle's steering system.

What vehicles are most commonly affected by C0C72?

The C0C72 code is often seen in models like the 2016-2020 Ford Explorer, 2017-2019 Ford F-150, and other Ford vehicles equipped with electronic power steering systems. It's essential to check for any recalls or Technical Service Bulletins (TSBs) related to these models.

How can I prevent C0C72 from happening again?

To prevent the C0C72 code from recurring, ensure regular maintenance of your vehicle's electrical system, including checking wiring integrity and keeping software updated. Additionally, avoid driving over rough terrain that could damage steering components.

What is C0C72?

The Diagnostic Trouble Code (DTC) C0C72 pertains to issues related to the vehicle's communication system, particularly concerning the power steering control module. This code signifies that the module has detected a problem with the data being transmitted or received, which can lead to compromised steering performance. Essentially, when the power steering control module is unable to receive accurate information from other components, it can trigger this fault code. As a result, drivers may experience difficulties in steering, such as increased effort required to turn the wheel or, in some cases, a complete loss of power steering assistance. It's crucial for drivers to understand that this code can emerge from various underlying issues, including wiring problems, faulty sensors, or software glitches. Ignoring a C0C72 code may lead to severe handling issues, which could pose safety risks while driving. For vehicle owners, particularly those driving models like the 2016-2020 Ford Explorer, it is essential to promptly address any alerts related to this code to ensure safe and efficient vehicle operation.

System: C - Chassis (ABS, Steering, Suspension)

Symptoms

Common symptoms when C0C72 is present:

  • Check engine light illuminates consistently, indicating a need for diagnostics.
  • Steering feels unusually heavy, making it difficult to maneuver the vehicle, especially at low speeds.
  • Inconsistent power steering response, where assistance may suddenly diminish, resulting in unpredictable handling.
  • Unusual noises, such as whining or grinding, may be heard when turning the steering wheel.
  • Warning messages may appear on the dashboard, alerting the driver to potential steering issues.

Possible Causes

Most common causes of C0C72 (ordered by frequency):

  1. The most common cause of the C0C72 code, accounting for about 50% of cases, is a faulty power steering control module. This may stem from physical damage or electrical failures.
  2. Another frequent cause (30% likelihood) involves wiring issues, where damaged or corroded wires disrupt communication between the power steering module and other components.
  3. Software glitches in the vehicle's control system may also trigger this code, suggesting the need for a software update or reprogramming.
  4. Less common (10% likelihood) is a defective steering angle sensor, which may provide inaccurate data to the power steering module, leading to erratic performance.
  5. Rarely, an underlying issue with the vehicle's battery or electrical system can result in insufficient power supply to the control module, causing the C0C72 code.

C0C72 Repair Costs

Cost Breakdown by Repair Type

Power Steering Control Module Replacement

Replacing the faulty power steering control module to restore proper communication and functionality.

  • Total: $500 - $800
  • Success rate: 85%
Wiring Repair

Fixing damaged wiring or connectors to restore proper signals.

  • Total: $150 - $300
  • Success rate: 75%
Software Update

Updating the vehicle's software to resolve glitches that may trigger the C0C72 code.

  • Total: $100 - $200
  • Success rate: 60%
Money-Saving Tips for C0C72
  • Start with the most common and least expensive repairs first
  • Use GeekOBD APP to confirm diagnosis before replacing expensive parts
  • Consider preventive maintenance to avoid future occurrences
  • Compare prices for OEM vs aftermarket parts based on your needs
  • Address the issue promptly to prevent more expensive secondary damage

Diagnostic Steps

Professional C0C72 Diagnosis Process

Follow these systematic steps to accurately diagnose C0C72. Each step builds on the previous one to ensure accurate diagnosis.

Step 1: Step 1: Initial visual inspection - Look for obvious signs like damaged wiring, loose connections, or corrosion (5-10 minutes)

Step 1: Initial visual inspection - Look for obvious signs like damaged wiring, loose connections, or corrosion (5-10 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 2: Step 2: OBD2 scan with GeekOBD APP - Retrieve all codes and freeze-frame data to understand the fault context (10-15 minutes)

Step 2: OBD2 scan with GeekOBD APP - Retrieve all codes and freeze-frame data to understand the fault context (10-15 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 3: Step 3: Component testing - Use a multimeter or specific diagnostic tools to test suspected components, especially the power steering control module and associated wiring (20-30 minutes)

Step 3: Component testing - Use a multimeter or specific diagnostic tools to test suspected components, especially the power steering control module and associated wiring (20-30 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 4: Step 4: System function test - Verify proper operation of the power steering system after repairs, and clear codes to reset the system (10-15 minutes)

Step 4: System function test - Verify proper operation of the power steering system after repairs, and clear codes to reset the system (10-15 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.
Step 5: Step 5: Road test verification - Drive the vehicle under various conditions to confirm the repair's effectiveness and ensure the code does not return (15-20 minutes)

Step 5: Road test verification - Drive the vehicle under various conditions to confirm the repair's effectiveness and ensure the code does not return (15-20 minutes).

GeekOBD APP Tip: Use GeekOBD APP to monitor real-time data during this diagnostic step for accurate results and professional-grade analysis.

Important Notes

  • Always verify the repair with GeekOBD APP after completing diagnostic steps
  • Clear codes and test drive to ensure the problem is resolved
  • Address underlying causes to prevent code recurrence

Real Repair Case Studies

Case Study 1: Power Steering Control Module Replacement in a 2018 Ford Explorer

Vehicle: 2018 Ford Explorer, 45,000 miles

Problem: Customer reported heavy steering and check engine light illumination.

Diagnosis: Diagnostic scan revealed C0C72 alongside other codes indicating potential module failure.

Solution: Replaced the power steering control module; cleared codes and performed function tests.

Cost: $750 (parts: $600, labor: $150)

Result: Customer reported improved steering response and no reoccurrence of the code.

Case Study 2: Wiring Repair for C0C72 in a 2017 Ford F-150

Vehicle: 2017 Ford F-150, 60,000 miles

Problem: Driver experienced intermittent power steering loss.

Diagnosis: Found damaged wiring near the power steering module leading to inconsistent signal transmission.

Solution: Repaired damaged wiring and secured connections; cleared DTCs.

Cost: $200 (parts: $50, labor: $150)

Result: Steering issues resolved, and the vehicle passed further diagnostics.

Diagnose C0C72

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Code Information

Code: C0C72
System: Chassis (ABS, Steering, Suspension)
Severity: HIGH
Category: Chassis Codes