Quick Answer
U0968 means: DTC U0968 means there's a communication issue with the Electric Power Steering Control Module.
Can I drive with U0968? It's advisable to address this issue immediately to ensure safe vehicle operation.
Common Questions
What does U0968 mean and how does it affect my car?
The U0968 code signifies a communication error with your vehicle's Electric Power Steering Control Module. This can lead to difficulty steering, dashboard warning lights, and potential loss of steering assist. Addressing this promptly is crucial for safe vehicle operation.
What are the most common causes of U0968 and how much does it cost to fix?
The primary causes include a faulty EPS module, wiring issues, and faulty sensors. Repair costs can range from $100 for wiring repairs to $900 for module replacement, depending on the extent of the damage.
Can I drive my car with U0968 or should I stop immediately?
Driving with U0968 is risky as it may lead to loss of steering assist, especially at low speeds. It's best to stop and have the issue diagnosed before continuing to drive.
How can I diagnose U0968 myself using GeekOBD APP?
Using the GeekOBD APP, you can scan for DTCs, view live data from the EPS system, and check for any related issues. Follow the app's diagnostic prompts to understand the fault better.
What vehicles are most commonly affected by U0968?
Commonly affected vehicles include the 2012-2017 Ford Focus and 2014-2019 Chevrolet Malibu. Always check for recalls or Technical Service Bulletins (TSBs) related to the EPS system.
How can I prevent U0968 from happening again?
Regularly inspect your vehicle's wiring and connections, maintain a good battery and charging system, and promptly address any warning lights or symptoms you notice.
What is U0968?
DTC U0968 indicates a communication problem between the Electric Power Steering Control Module (EPS) and the vehicle's main control unit. This code is particularly common in vehicles from manufacturers such as Ford and Chevrolet, especially those equipped with advanced steering systems that rely on electronic signals rather than traditional hydraulic systems. When the EPS control module fails to communicate effectively, you may experience issues like steering stiffness or an unresponsive steering wheel. In worst-case scenarios, this can lead to a complete loss of steering assist, making your vehicle difficult to control. This situation not only poses safety risks but may also lead to further damage to the steering system if not addressed promptly. Drivers may notice warning lights on the dashboard, such as the EPS light, which indicates a fault in the steering system. Ignoring this code can lead to increased repair costs as the problem may escalate, necessitating a full replacement of the EPS module or related components. It's crucial for vehicle owners to be aware of this code and to seek professional assistance if they encounter symptoms associated with DTC U0968.
System: U - Network (Communication, CAN Bus)
Symptoms
Common symptoms when U0968 is present:
- The steering wheel feels stiff or heavy, making it difficult to maneuver the vehicle.
- Dashboard warning lights, especially the EPS light, remain illuminated continuously.
- You might experience intermittent steering assist; sometimes the steering works fine, and other times it doesn't.
- Strange noises or vibrations when turning the steering wheel, indicating potential mechanical issues.
- Loss of power steering assist altogether, making the vehicle hard to steer, especially at low speeds.
Possible Causes
Most common causes of U0968 (ordered by frequency):
- The most common cause is a faulty Electric Power Steering Control Module, with a likelihood of around 60%. This can happen due to electrical shorts, moisture intrusion, or component wear.
- Another common cause is wiring issues – damaged or corroded wiring between the EPS module and the vehicle's main computer can lead to communication errors.
- Faulty sensors in the EPS system may also contribute to this code, particularly if they are not providing accurate feedback to the control module.
- Less common but serious causes include a failing battery or alternator that affects the EPS module's power supply, leading to communication failures.
- A rare cause could be software glitches in the vehicle's onboard computer that may require a reprogramming of the EPS control module to resolve communication issues.
U0968 Repair Costs
Cost Breakdown by Repair Type
EPS Module Replacement
Replacing the Electric Power Steering Control Module if it's found to be defective.
- Total: $500 - $900
- Success rate: 85%
Wiring Repair
Repairing or replacing damaged wiring between the EPS module and the main computer.
- Total: $100 - $400
- Success rate: 90%
Software Update
Reprogramming the EPS module to eliminate software glitches.
- Total: $50 - $150
- Success rate: 75%
Money-Saving Tips for U0968
- Start with the most common and least expensive repairs first
- Use GeekOBD APP to confirm diagnosis before replacing expensive parts
- Consider preventive maintenance to avoid future occurrences
- Compare prices for OEM vs aftermarket parts based on your needs
- Address the issue promptly to prevent more expensive secondary damage
Diagnostic Steps
Professional U0968 Diagnosis Process
Follow these systematic steps to accurately diagnose U0968. Each step builds on the previous one to ensure accurate diagnosis.
Step 1: Step 1: Initial visual inspection - Check for obvious signs like damaged wiring, loose connections, or corrosion (5-10 minutes)
Step 1: Initial visual inspection - Check for obvious signs like damaged wiring, loose connections, or corrosion (5-10 minutes).
Step 2: Step 2: OBD2 scan with GeekOBD APP - Retrieve all codes and freeze frame data to understand the fault context (10-15 minutes)
Step 2: OBD2 scan with GeekOBD APP - Retrieve all codes and freeze frame data to understand the fault context (10-15 minutes).
Step 3: Step 3: Component testing - Use a multimeter to test the EPS module's power and ground connections, ensuring they are within specifications (20-30 minutes)
Step 3: Component testing - Use a multimeter to test the EPS module's power and ground connections, ensuring they are within specifications (20-30 minutes).
Step 4: Step 4: Wiring examination - Inspect wiring harnesses and connectors for damage or corrosion and repair as necessary (15 minutes)
Step 4: Wiring examination - Inspect wiring harnesses and connectors for damage or corrosion and repair as necessary (15 minutes).
Step 5: Step 5: System function test - After repairs, clear the codes and verify proper operation of the EPS system during a test drive (15-20 minutes)
Step 5: System function test - After repairs, clear the codes and verify proper operation of the EPS system during a test drive (15-20 minutes).
Important Notes
- Always verify the repair with GeekOBD APP after completing diagnostic steps
- Clear codes and test drive to ensure the problem is resolved
- Address underlying causes to prevent code recurrence
Real Repair Case Studies
Case Study 1: EPS Module Replacement on 2015 Ford Focus
Vehicle: 2015 Ford Focus, 75,000 miles
Problem: Customer reported steering felt very heavy, and EPS light was illuminated.
Diagnosis: After scanning with GeekOBD, U0968 was confirmed. Visual inspection revealed a damaged EPS module.
Solution: Replaced the Electric Power Steering Control Module and cleared the codes.
Cost: $750 (including parts and labor)
Result: Customer reported smooth steering and no further issues after the repair.
Case Study 2: Wiring Repair on 2014 Chevrolet Malibu
Vehicle: 2014 Chevrolet Malibu, 60,000 miles
Problem: Intermittent loss of steering assist and EPS warning light.
Diagnosis: OBD scan revealed U0968. Wiring inspection showed corrosion at connectors.
Solution: Repaired damaged wiring and connections, then rechecked for codes.
Cost: $200 (for wiring repair)
Result: Steering issue resolved, customer satisfied with repair speed and effectiveness.